• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 15-p144na
Microsoft Windows 7 (64-bit)

Hello i have a problem with my laptop, i have the wireless driver but when i want to connect the ethernet cable to my laptop i don't have the local area network.. and i cannot use the internet via cable.. i search for driver but only for wireless driver i found on hp site. 🙂 any solutions?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this W7 ethernet driver...

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp68501-69000/sp68947.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need this W7 ethernet driver...

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp68501-69000/sp68947.exe

HP Recommended

Thank you Paul, you have a beer!

HP Recommended

You're very welcome.

 

Cheers!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.