Ethernet Port Randomly Disconnects

[lanker]

I have an HP Notebook product number: X0H85UA#ABA. What is happening is the ethernet port will randomly disconnect and reconnect. I bought a brand new ethernet cord to ensure that was not the issue. I have changed the slots that it is plugged up to on my router and no other device on my router is experiencing this issue. I have also recently ensured that all firmware is up to date using the HP Support Assistant, and the windows update system, everything is up to date and the issue still persists. I have tried uninstalling the driver, restarting the computer and reinstalling the driver to fix the issue and still no luck. Any thoughts?

[TEJ1602]

@lanker, Welcome to HP Support Community!

The Windows 10 Network and Internet Troubleshooter tests the network for problems and automatically repairs the network connections if applicable. Use this tool to test and repair the connection.

1. Type view network status in the search box on the taskbar, then select View network status and tasks from the search results.

2. Click Troubleshoot problems.

3. Click the item that matches the problem you are experiencing.

   • Internet Connections: Trouble connecting to the Internet.

   • Shared Folders: Trouble accessing files and folders on other computers on the network.

   • HomeGroup: Trouble viewing computers or files in a HomeGroup.

   • Network Adapter: Check to see if the network adapter is having problems.

   • Incoming Connections: Trouble accessing this computer from another computer on the network.
      

4. Click Next, then follow the instructions to check for problems.

If the issue persists: (continue troubleshooting from Step 6 onwards)

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS

Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!