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‎01-06-2018 08:25 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

*Hello Everyone this is my first time posting in this forum. Please help me my wifi was working but my wired direct internet wasn’t working so i thought Network reset was going to help me fix however after i did network reset my network and ethernet adapter went missing and it never walk through new network setup after reset. 

*i have tried to install drivers from the Hp websites, i keep getting messaging saying Realtek Network Controller Not found. If deep sleep mode please plug the cable. I have went through every drivers but seem to be not working. Please Help me.

*I have also tried Reseting my entire pc to factory setting but it is also giving me error.

 

This is my Laptop Specs currently Window 10 64 bit (HP Notebook - 15-r210dx (ENERGY STAR)

On purchase it was Window 8.1 64 but later ugrade to window 10. 

 

Please if i can get Help with this i have tried pretty much everything but i still have not lost hope so please. 

 

Also sorry if my english is bad.

 

Thank You.

 

1 person had the same question
3 REPLIES 3

‎01-06-2018 11:41 PM

HP Recommended

@NiteshRai

 

Please try  Realtek Local Area Network (LAN) Driver

 

   http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69612.exe

 

and  Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Driver:

 

   http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72517.exe

 

Regards.

 

 

 

BH
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‎01-07-2018 08:43 AM

HP Recommended

3E71381A-857B-426A-875B-B7EE0981D16A.jpeg

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‎01-07-2018 08:45 AM

HP Recommended

The wirless lan seem to install without problem but it doesn’t acutally seem to be installed correctly.

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