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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Ethernet and network controller not working

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08-06-2017 07:10 PM
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Accepted Solutions
08-06-2017 10:25 PM - edited 08-06-2017 10:57 PM
This Realtek driver should work for ethernet:
http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58496.exe
I have no idea which wireless driver you need because HP uses various brands. Find the hardware id for it. In Device Manager right click the device and choose Properties. In the window that opens click on Details tab. Use the dropdown selector to choose Hardware ID. You can post it here or do a Google search to determine brand.
Your Model only has Windows 8 and 8.1 drivers posted-but most Windows 8 drivers should work in Windows 7:
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
08-06-2017 10:25 PM - edited 08-06-2017 10:57 PM
This Realtek driver should work for ethernet:
http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58496.exe
I have no idea which wireless driver you need because HP uses various brands. Find the hardware id for it. In Device Manager right click the device and choose Properties. In the window that opens click on Details tab. Use the dropdown selector to choose Hardware ID. You can post it here or do a Google search to determine brand.
Your Model only has Windows 8 and 8.1 drivers posted-but most Windows 8 drivers should work in Windows 7:
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
08-07-2017 07:57 AM
Hi, @Rickyo :
You should be able to use all of the W7 x64 drivers and software from the g7z-2100 on your model, except the BIOS, firmware and wireless driver files.
In addition to the above drivers, you will also need to install the amd chipset drivers and restart the PC.
You want the first file listed at the link below. That will install the smbus and usb controllers.
http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064
Your model has the Atheros AR9485 802.11b/g/n 1x1 WiFi adapter, so use this W7 Atheros wifi driver...
This package provides the driver to support the Atheros Wireless LAN adapter in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58326.exe