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‎07-10-2023 07:53 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (3S9N7AV)
Operating System: Microsoft Windows 11

Hello,

 

I have an issues with connecting to the internet via Ethernet cable. I use the same that I had used for my last laptop and it worked briliantly. Wifi is working allright atm. Windows says ''Unidentified network - No internet acess''. I tried everything I found on the internet to fix this and nothing helps - from cmd commands for renew ip and flush dns to updates via both Windows and HP Support Assistant and HP online support. Also tried restarting modem and router, tried to switch from obtaining IP adress automatically to typing the IP adress myself. Tried to download newest Realtek PCIE driver from their site - didn't help either. When I try to fix the issues via HP Support Assistance app is says ''Invalid IP Configuration - The network adapter doesn't have a valid IP configuration.

 

If there's anyone with the same issues who found the solution, please post it over here. If there are any network professionals please help me fix this issue.

 

Looking forward for your answer, wish you a good day.

 

Adam

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