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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Ethernet internet connection speeds are very slow
Create an account on the HP Community to personalize your profile and ask a question
06-02-2022 02:56 PM
When I plug in the CAT6 Ethernet cord into my laptop and test the Internet speeds, they are very very slow. I will do the same thing with my wife's laptop which is newer and her speeds are very high. With the WiFi connection my speeds are where they should be. It's just the Ethernet connection speeds that are slow and I can't figure out why.
06-02-2022 04:06 PM
The specs of your machine is
https://support.hp.com/au-en/document/c03619178
It ONLY has 10/100BASE-T Ethernet LAN (RJ-45 connector) that why it's slow. It also ONLY has 3 Universal Serial Bus (USB) 2.0 ports. My machine has USB 3.0 ports therefore I can use
https://www.amazon.com.au/Anker-Aluminum-Portable-Gigabit-Ethernet/dp/B00PC07T02
And I've got 2 more USB 3.0 ports. In your case, you won't get much with USB 2.0 port. You may want to try.
Regards.
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