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‎04-05-2017 11:02 AM

HP Recommended
Product: hp notebook
Operating System: Microsoft Windows 10 (64-bit)

My free movies hd on line app does'nt play anymore and when i click my favourites it goes back to the desktop.Anybody have this problem ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-06-2017 04:18 PM

HP Recommended

@jb35

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP laptop and the free movies HD on line app doesn't play anymore and when you click on my favorites it goes back to the desktop. 

I would like to know the following information to assist you better:

  • Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
  • Did any software changes or updates recently take place?
  • What's the name of the app?

Meanwhile, if this issue started recently for apparently no reason then you may perform a Microsoft System Restore. This will not delete your data. This will rollback our laptop to a previous date when everything worked fine. 

Please feel free to reply and I'll assist you further. Cheers! 

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎04-06-2017 04:18 PM

HP Recommended

@jb35

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP laptop and the free movies HD on line app doesn't play anymore and when you click on my favorites it goes back to the desktop. 

I would like to know the following information to assist you better:

  • Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
  • Did any software changes or updates recently take place?
  • What's the name of the app?

Meanwhile, if this issue started recently for apparently no reason then you may perform a Microsoft System Restore. This will not delete your data. This will rollback our laptop to a previous date when everything worked fine. 

Please feel free to reply and I'll assist you further. Cheers! 

Was this reply helpful? Yes No

‎04-10-2017 08:30 AM

HP Recommended

the system restore worked seems  ok now. Thank you

Was this reply helpful? Yes No

‎04-10-2017 04:30 PM

HP Recommended

Thanks for the reply and glad that the issue is resolved. Please do post your technical queries on our Forums for assistance. 

Chimney_83
I am an HP Employee

Was this reply helpful? Yes No

‎07-19-2019 06:46 AM - edited ‎07-19-2019 06:47 AM

HP Recommended

Download all type movie for free frome 9xmovie website

Was this reply helpful? Yes No
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