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HP Recommended
HP Laptop PC 15-dw3000 (1A3X9AV)
Microsoft Windows 11

device is not working properly because Windows cannot load the drivers required for this device

1 REPLY 1
HP Recommended

What model Wi-Fi adapter does your notebook have?

 

If you don't know, go to the device manager, click to expand the network adapters device manager category, and there you will find the name and model number of the wireless network adapter.

 

 

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