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‎07-17-2024 09:09 AM

HP Recommended
Product: HP Pavilion 15 Laptop PC 15-eh3000 IDS Base Unit
Operating System: Microsoft Windows 11

New PC after all updates Generic Bluetooth Adapter.. "Windows has stopped this device because it has reported problems. (Code 43)

Thru 'Device Manager" system will not allow the driver to update"

Category:
1 REPLY 1

‎07-17-2024 09:57 AM

HP Recommended

Hello mjflecken, go to Device Manager and in Network Adapters, uninstall the Bluetooth driver, then restart the laptop, then when it restarts install the driver that I left you to download.

https://ftp.hp.com/pub/softpaq/sp152001-152500/sp152274.exe

Greetings.

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