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‎07-04-2024 01:26 AM

HP Recommended
Product: HP EliteBook 840 G1 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Bhumesh_Sutar_0-1720077959406.png

Bhumesh_Sutar_1-1720077986151.png

When updating through internet it gives these error

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2024 07:08 AM

HP Recommended

You need this driver for the first two devices:

 

HP EliteBook 840 G1 Notebook PC Software and Driver Details

 

Post the hardware ID for the Unknown device and I will post the link to the driver you need for that one.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

View solution in original post

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3 REPLIES 3

‎07-04-2024 07:08 AM

HP Recommended

You need this driver for the first two devices:

 

HP EliteBook 840 G1 Notebook PC Software and Driver Details

 

Post the hardware ID for the Unknown device and I will post the link to the driver you need for that one.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

1 person found this reply helpful
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‎07-05-2024 07:22 AM

HP Recommended

Issue solved thanks for asking 

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‎07-05-2024 08:28 AM

HP Recommended

You're very welcome.

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