• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteBook 840 G1 Base Model Notebook PC
Microsoft Windows 10 (64-bit)

Bhumesh_Sutar_0-1720077959406.png

Bhumesh_Sutar_1-1720077986151.png

When updating through internet it gives these error

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You need this driver for the first two devices:

 

HP EliteBook 840 G1 Notebook PC Software and Driver Details

 

Post the hardware ID for the Unknown device and I will post the link to the driver you need for that one.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

View solution in original post

3 REPLIES 3
HP Recommended

You need this driver for the first two devices:

 

HP EliteBook 840 G1 Notebook PC Software and Driver Details

 

Post the hardware ID for the Unknown device and I will post the link to the driver you need for that one.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

HP Recommended

Issue solved thanks for asking 

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.