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- HP Community
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- Notebook Wireless and Networking
- HELP! Wi-fi won't stay connected, keeps cutting out

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06-08-2017 05:36 AM
06-09-2017 11:52 AM
Hi @btruchan,
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.
I understand that your computer’s Wi-Fi keeps disconnecting at random situations though you've found a workaround, I agree it could be quite annoying dealing with the predicament you are in,
And It’ll be a pleasure to assist you with this.
Here's a guided troubleshooter that will help fix this issue: Click here
Try these steps:
Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties > Under properties go to Power Management Tab> Uncheck "Allow the computer to turn off this device to save power".
If the issue persists, continue with the below steps:
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If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane.
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If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps.
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If your computer does not have a wireless key or the wireless activity lights remains off or orange then continues using these steps.
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Click Start, type troubleshooting into the Search field.
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Select troubleshooting from the search results.
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Click Network and Internet.
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Click Internet Connections
For more steps: Click here
For related post on HP Forums: Click here
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee