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‎02-08-2022 06:18 PM - edited ‎02-08-2022 06:32 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

After BIOS hard reset, I'm no longer able to turn on WIFI in Windows 10. Device manager able to show the WIFI adapter driver is working properly, but unable to turn on WIFI and unable to search WIFI network. 

 

What I have done: 

1. Deleted WIFI adapter driver from Device Manager and restarted laptop. Not working. 

2. Run Network Troubleshooter for WIFI and result is "WIFI capability is turned off". Still unable to turn on in Network -> WIFI

3. Performed Network Reset and restarted the laptop. Also not working. 

4. Downloaded the latest Realtek WIFI driver from HP website, deleted and reinstalled the driver. Still not working. 

5. Powered off the laptop, removed battery and disconnected power adapter. Press and hold power button for 1 minute to perform BIOS hard reset. Also not working. 

6. BIOS is already the latest F.37. Downloaded the latest BIOS F.37from HP website and re-flash the BIOS again. Still not working. 

7. Replaced the M.2 WIFI adapter from another working HP laptop. Still not working. (But the WIFI adapter is working on another HP laptop)

8. Clean format and re-install Windows 10. Also not working. 

9. Plugged in WIFI USB adapter, it's working and able to search WIFI network. 

 

Tried all above methods and no one is working, besides using the USB WIFI adapter. Any other way that able to solve the issue? Or it could be the motherboard issue? 

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