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‎11-26-2017 01:09 PM

HP Recommended
Product: HP 15-BA009DX
Operating System: Microsoft Windows 10 (64-bit)

My computer doesn't find my new 5gh WiFi network, only the old 2.4Gh.  Do I need to buy a ongle to upgrade, or is there some setting on the computer I'm overlooking?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2017 01:26 PM

HP Recommended

Hi:

 

Yes, you will need to purchase an external dual band wifi adapter.

 

Your notebook only has a single band wifi adapter.

 

Anytime you see a wireless N adapter with a suffix that ends in b/g/n, that means it is a single band wifi adapter.

 

Dual band wifi N adapters have suffixes that end in a/b/g/n, or a/g/n.

View solution in original post

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2 REPLIES 2

‎11-26-2017 01:26 PM

HP Recommended

Hi:

 

Yes, you will need to purchase an external dual band wifi adapter.

 

Your notebook only has a single band wifi adapter.

 

Anytime you see a wireless N adapter with a suffix that ends in b/g/n, that means it is a single band wifi adapter.

 

Dual band wifi N adapters have suffixes that end in a/b/g/n, or a/g/n.

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‎03-31-2019 04:31 PM

HP Recommended

Can you recommend a dual band usb adapter 

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