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‎10-14-2018 09:07 PM

HP Recommended
Product: Pavilion 15
Operating System: Microsoft Windows 7 (64-bit)

Hello , 

 the itnernet doesnt work on my laptop i cant find a decent driver to install for the wifi and the  cable internet 

i need the internet driver for windows 7 - 64 bit 

i cant find any where pls help 😞

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2018 09:10 PM

HP Recommended

Hi:

 

Go into the device manager and post the hardware ID for the device you see labeled in the device manager as a Network Controller.   That is what Windows names the wifi adapter when it is missing the driver.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

View solution in original post

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3 REPLIES 3

‎10-14-2018 09:10 PM

HP Recommended

Hi:

 

Go into the device manager and post the hardware ID for the device you see labeled in the device manager as a Network Controller.   That is what Windows names the wifi adapter when it is missing the driver.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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‎10-14-2018 09:24 PM

HP Recommended

Thank you so much

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‎10-14-2018 09:25 PM

HP Recommended

You're very welcome.

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