• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop - 15-gw0023od
Microsoft Windows 8.1 (32-bit)

I have an HP 15 Notebook PC, windows 8.1 and I am not sure if it is 32 or 64 bit.  I did not see this computer in the list of product names.

I just switched my internet provider from Cox to T-Mobile 5G Nokia Router wireless.   All my devices hookup wireless to this router except the HP 15 Notebook.  I can use the cable from the computer to the router and can get on the internet but not wireless.  The computer was hooked up wireless when I had cox.  From what T-Mobile tells me there service is a Dynamic IP address and I would need to talk to  HP to figure out how to connect wireless.  I did added the network name and I think I did it correct, however it does not show up.  Can you  help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.