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‎09-10-2021 10:58 AM

HP Recommended
Product: 15s-eq1000
Operating System: Microsoft Windows 10 (64-bit)

Laptop came without an OS.  I installed Win10LTSCv1809.  Downloaded all drivers from HP's website and most of them say "driver not supported on this OS version (10.0.17763)".   Most importantly, the Realtek network driver doesn't seem to install properly because, although it isn't providing any error messages, the Network Connections folder only shows the Bluetooth adapter.

I've tried running all "previous versions" of the driver (from HP's Support download page), but still the same scenario.  

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-10-2021 11:02 AM

HP Recommended

I've managed to fix my own problem.

In Device Manager, under 'Unknown Devices', open the properties of each one, click 'Update Driver', then "browse my PC for driver software", an lastly select the folder 'C:SWSetup' and click next.

Did this for each 'Unknown Device' and, eventually, one of them was the WiFi card.

View solution in original post

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1 REPLY 1

‎09-10-2021 11:02 AM

HP Recommended

I've managed to fix my own problem.

In Device Manager, under 'Unknown Devices', open the properties of each one, click 'Update Driver', then "browse my PC for driver software", an lastly select the folder 'C:SWSetup' and click next.

Did this for each 'Unknown Device' and, eventually, one of them was the WiFi card.

Was this reply helpful? Yes No
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