Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

HP 240 G3 wireless network driver not able find

HP Recommended
HP 240 G3
Microsoft Windows 10 (64-bit)

Can anyone tell where to find the HP 240 G 3 wireless network driver?


Recently I have migrated windows 7 to windows 10.

I could not find the WiFi icon in the task bar and WiFi driver is not present in  the Network adaptor.



I have downloaded and installed the below drivers from HP driver support.

Real tek Local Area Network LAN Driver - sp69612

Real tek RTL8723BERTL8188EE 80211bgn Wireless LAN Drivers - sp72517

Media Tek Ra-link Wireless LAN Adaptor Driver - sp71571


How ever I couldn't enable or install WiFi connection.


Network Adapters under which I have installed realtek PCIe Family controller Hardware ID is PCI\VEN_10EC&DEV_8136&SUBSYS_220D103C&REV_07


Model:System Model HP 240 G3 Notebook PC






Level 21
Level 21
132,402 122,579 20,158 30,929
Message 2 of 2
Flag Post
HP Recommended



If the wifi adapter is missing a driver, there will be a device listed in the device manager labeled as a Network Controller, and it will have a little ! mark next to it.


If you see such a device, please post the hardware ID for it, so I can figure out what driver it needs.


If you not see such a device listed, then if you used the HP connection manager software in W7, most likely the wifi adapter was turned off in the Connection Manager software during the upgrade.


Since the HP connection manager software is not supported in W10 the only options you have are to go back to W7, turn on the connection manager software, turn on the wifi (and bluetooth if applicable), uninstall the connection manager software, restart the PC, verify the wifi adapter is enabled and working and then upgrade back to W10.


Or you can make a bootable Ubuntu installer from the link below.   Boot from the Ubuntu installer.


Select the option to Try Ubuntu without installing.   Turn on the Wifi and bluetooth (if applicable).  Shut down the PC, remove the ubuntu installer and when you get back into Windows, the wifi (and bluetooth, if applicable) should be working.


Instruction for how to make the bootable installer...

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation