Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
07-15-2020 05:11 AM
Product: HP 240 G3
Operating System: Microsoft Windows 10 (64-bit)
Can anyone tell where to find the HP 240 G 3 wireless network driver?
Recently I have migrated windows 7 to windows 10.
I could not find the WiFi icon in the task bar and WiFi driver is not present in the Network adaptor.
I have downloaded and installed the below drivers from HP driver support.
Real tek Local Area Network LAN Driver - sp69612
Real tek RTL8723BERTL8188EE 80211bgn Wireless LAN Drivers - sp72517
Media Tek Ra-link Wireless LAN Adaptor Driver - sp71571
How ever I couldn't enable or install WiFi connection.
Network Adapters under which I have installed realtek PCIe Family controller Hardware ID is PCI\VEN_10EC&DEV_8136&SUBSYS_220D103C&REV_07
Model:System Model HP 240 G3 Notebook PC
1 REPLY 1
07-15-2020 07:43 AM
If the wifi adapter is missing a driver, there will be a device listed in the device manager labeled as a Network Controller, and it will have a little ! mark next to it.
If you see such a device, please post the hardware ID for it, so I can figure out what driver it needs.
If you not see such a device listed, then if you used the HP connection manager software in W7, most likely the wifi adapter was turned off in the Connection Manager software during the upgrade.
Since the HP connection manager software is not supported in W10 the only options you have are to go back to W7, turn on the connection manager software, turn on the wifi (and bluetooth if applicable), uninstall the connection manager software, restart the PC, verify the wifi adapter is enabled and working and then upgrade back to W10.
Or you can make a bootable Ubuntu installer from the link below. Boot from the Ubuntu installer.
Select the option to Try Ubuntu without installing. Turn on the Wifi and bluetooth (if applicable). Shut down the PC, remove the ubuntu installer and when you get back into Windows, the wifi (and bluetooth, if applicable) should be working.
Instruction for how to make the bootable installer...
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community