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- HP 250 G8, Realtek RTL8822CE 802.11ac PCIe, with 5GHz ping s...

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07-09-2021 09:52 AM
Laptop Model = HP 250 G8
Wifi = Realtek RTL8822CE 802.11ac PCIe
Driver Version = 2024.0.10.220
Purchased in June 2021
With 5GHz band experiencing frequent latency (every 30 seconds) of more than ~2000ms at certain distance from router
At the very same distance or even little far my other 2 laptops work completely fine.
However works well with 2.4GHz
Same problem was there before and after windows update (20H2 and 21H1). I have the problem since purchase.
Tried resetting network
Tried uninstalling and installing driver
Tried updating drivers
Tried updating BIOS
Tried resetting router
07-09-2021 10:27 AM
Hi:
The latest driver is version 2024.0.10.222.
The only suggestion I can offer would be to update the driver to that version.