• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 250 G8
Microsoft Windows 10 (64-bit)

Laptop Model = HP 250 G8

Wifi = Realtek RTL8822CE 802.11ac PCIe

Driver Version = 2024.0.10.220

Purchased in June 2021

 

With 5GHz band experiencing frequent latency (every 30 seconds) of more than ~2000ms at certain distance from router

At the very same distance or even little far my other 2 laptops work completely fine.

However works well with 2.4GHz

 

Same problem was there before and after windows update (20H2 and 21H1). I have the problem since purchase.

Tried resetting network

Tried uninstalling and installing driver

Tried updating drivers

Tried updating BIOS

Tried resetting router 

1 REPLY 1
HP Recommended

Hi:

 

The latest driver is version 2024.0.10.222.

 

The only suggestion I can offer would be to update the driver to that version.

 

https://ftp.hp.com/pub/softpaq/sp113001-113500/sp113268.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.