-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- HP 255 G10 wifi disconnects often - realtek rtl8852be-vs wif...

Create an account on the HP Community to personalize your profile and ask a question
01-13-2024 10:46 AM
My wifi status every 10 minutes says: "No internet, secured.". Wifi disconnects every 10 minutes.
I have latest Windows updates and latest updates from HP (even for mentioned wifi adapter). I see people post about this Realtek adapter not working properly and then they buy new Intel adapters. I don't want to pay for new adapter. Also I unchecked the box in adapter's power management that allows windows to turn off that device. Even then my wifi doesn't work. Is there any way to make this work without my wifi disconnecting constantly?
02-25-2024 10:31 AM
I am experiencing the same issue with the Realtek RTL8852BE-VS WiFi 6 802.11ax PCIe Adapter.
There's another problem report here: https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Realtek-RTL8852BE-VS-WiFi-6-802-11ax-...
The problem does not happen when the notebook is connected to a power supply, but only when it runs on battery (the latter being quite common for notebooks).
Any ideas?
Anybody?
Please, HP! This is really annyoing.
03-06-2024 03:59 PM - edited 03-07-2024 06:47 AM
Same issue, mine unfortunately happens on both AC power and battery. In my case it seems to happen when using a Hidden SSID network.
Update: Just wanted to say that for my 15-fc0093dx I was able to go to the "Previous Version" of the driver section and download sp144636 which is the Jan 17, 2023 (1.0.0.220 Rev.S) update. After installing, the system was still using the newer version when I checked in device manager, so I selected to update driver and manually picked the 12/13/2022 (6001.15.136.0) version (which was installed to the windows driver repository as part of the Jan '23 update). I verified after that the 12/13/22 version was in use and re-tried my scenario of connecting to my hidden SSID network. This time the card remained connected consistently for several hours looking at my router's logs. I'll update further if the issue returns but for now I'm hoping this older driver version solves my issue.
Driver link: https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144636.exe