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- HP Community
- Notebooks
- Notebook Wireless and Networking
- HP 5500U wlan & bluetooth drivers

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11-08-2016
02:57 AM
- last edited on
11-08-2016
08:13 AM
by
Duane_D
PLS HELP I BOUGHT HP PAVILION 5500U WITH WINDOW 10..
I DECIDED TO INSTALL WINDOW 7 SINCE I WAS UNABLE TO INSTALL SOME PROGRAMS ..
AFTER THE INSTALLATION OF WINDOWS 7 PROFESSIONAL 32BIT ..
ETHERNET AND WIFI DRIVERS WASNT INSTALLED, I TRIED SEVERAL DRIVERS AND SEVERAL RESEACH BUT NO AVAIL ..
Pls Help ME..
This is my 55OOU MODEL NUMBER ....
MODEL : i3-5005U CPU 2.00mHZ
IC XU100259-15005
A/S : 1588-3003
MSIP-RMI-HPK-TPN-I119
CONTAINS BROADCOM RADIO MODEL : BCM943142Y
CMIIT ID : 2015DJ1348
PRODID P3V45PA#AR6
SN# (removed content)
HOPE TO HEAR FROM YOU SOON.....WINDOW 7 PROFESSIONAL 32BIT ....THANKS
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11-08-2016 07:08 AM - edited 11-08-2016 07:10 AM
Hi:
You need these wireless and bluetooth drivers for your notebook...
The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe
You need this ethernet driver...
This package provides the driver for the Realtek Ethernet Controller in the supported notebook models running a supported operating system.
11-08-2016 04:19 AM
Dear Customer,
Please try below drivers for Broadcom Wireless LAN
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_86003_2&swEnvOid=4059#tab4
NOTE: Go to device manager and provide the required drivers hardware id.
- Open the Device Manager. This utility lists all of your connected hardware, and will display devices that are not working correctly. ...
- Right-click on any device you want to check and select "Properties". ...
- Click the Details tab. ...
- Select "Hardware Ids" from the drop-down menu
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
GBL84
I am not an HP Employee
11-08-2016 07:08 AM - edited 11-08-2016 07:10 AM
Hi:
You need these wireless and bluetooth drivers for your notebook...
The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe
You need this ethernet driver...
This package provides the driver for the Realtek Ethernet Controller in the supported notebook models running a supported operating system.