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- HP 860 G9 - Intel 5G Solution 5000 (WWAN) and Intel Wi-Fi 6E...

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03-08-2023 06:40 AM
I'm having issue with WIFI and 5G adapters on new laptop HP EliteBook 860 G9, they're getting disabled by themselves when ethernet via USB-C adapter od via Docking station is being connected, sometimes immediately and sometimes after few minutes, WIFI can be disconnected or connected when I plug ethernet, WLAN and 5G adapter are disabled in both cases.
I tried with disabling service named "HP LAN/WLAN/WWAN switching UWP Service", using different versions of drivers for WIFI adapter, reinstalled Windows 10 build 21H2 three times, tried disabling option "Allow the computer to turn off this device to save power" for 5G adapter, same option is missing for WIFI adapter. Tried with disabled and enabled options in BIOS "Auto switch LAN/WLAN" and "Auto switch "LAN/WWAN". To enable adapters in windows again you need to enable them manually using admin credentials or by restarting PC which is unacceptable for our CFO. I don't have any more ideas how to solve it. Windows version 21H2 is currently only that is approved withing company so I can't use other at the moment if someone would suggest me this as solution.
Devices info:
HP EliteBook 860 G9 - Intel 5G Solution 5000 (WWAN) and Intel Wi-Fi 6E AX211 160MHz
Thanks for help