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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Wireless and Networking
- HP DV6-3121nr - Intel Centrino N1000 replacement

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08-23-2020 04:44 PM
I have an old (but still working good) DV6-3121nr that recently had its Wifi presenting errors.
After one of the last Win10 updates it just got an Yellow Yield and stopped working.
Seems to be some kind of incompatibility introduced into last updates (as Laptop had Win10 working fine from launch up until last update).
After researching it seems that MS made it incompatible with Win10 and as Intel had no drivers for it (it was issued by MS) I had to move to an USB adaptor.
Question I would have is, is there any Wifi card that I can buy and replace the Centrino and avoid using the USB dongle? (I saw some mentions on a POST compatibility that would not allow any card to be used).
08-26-2020 04:34 AM
Welcome to HP Community
I have gone through your Post and would like to help
Are you able to go online with a Wired Ethernet connection?
If Yes, I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
You can refer to page 4 in the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c02657339 for a list of compatible WLan Card
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee