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HP Recommended

my laptop wont find just this one

WiMAX Network Adapter

 

Ive searched for it in a lot of websites but its missing, please help me 

1 REPLY 1
HP Recommended

Hi @Danieldv7,

 

Good Day! Welcome to the HP support forums. Smiley Happy I reviewed the post regarding Wi-Fi installation issues as you are not able to locate the driverSmiley Happy Excellent description and great diagnosis of the issue before posting. Kudos to you for that. Smiley Happy

To assist with accurate information I would require more information regarding his.

  • Did you check in device manager if the wireless card is correctly installed?
  • Did you troubleshoot the wireless connectivity issues on the computer?
  • What is the operating system installed on the computer? Is it Windows 10, 8 or 7?

For now please perform these steps:

  • Please check in device manager if the wireless card is installed correctly or not.
  • Uninstall it once and restart the computer and check if you are able to go online.
  • Right-Click on start button> click device manager> expand network adapters>then select the network drivers that are listed and right-click on it and uninstall the drivers.
  • Restart the computer and check if you are able to go online. The drivers get installed automatically.
  • If this does not work, please use a hard wired Ethernet cable and connect it to the computer to go online.
  • Then download the wireless drivers from this link: http://hp.care/2sFhnvx and install it after selecting the correct operating system.
  • Please note that the wireless drivers for this issue are only for Windows 8 and Windows 7 and not for Windows 10.

Please follow the steps in this link: http://hp.care/2sFeA5s  to troubleshoot wireless issues.

If that does not fix it. please follow all the steps from this link: http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Common-fixes-for-wireless-connectivity... and check if it resolves the issue.

 

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps. Instead, just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.

 

Hope this helps. Let me know how it goes.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. Smiley Happy

Cheers!

DavidSMP
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.