HP ENVY 15 NOTEBOOK PC WFI DRIVER, PRODUCT NUMBER : F2C59PA#ACJ

[jilinjames]

after windows update wifi option is not showing

HP ENVY 15 NOTEBOOK PC WFI DRIVER, PRODUCT NUMBER : F2C59PA#ACJ

[Nal_NR]

Hi @jilinjames,

Welcome to the HP Support Community. 

I'd be glad to help you!  

I understand how inconvenient it is to lose Wi-Fi access, especially after a system update. Let’s go over a few questions to help pinpoint the cause and some steps to get your Wi-Fi working again.

• Did you notice if the Wi-Fi driver was specifically included in the Windows update, or were any network drivers listed?
• Have you tried connecting to the internet using an Ethernet cable or a mobile hotspot to verify if it’s only the Wi-Fi adapter that's affected?
• In Device Manager, does the Network adapters section show your Wi-Fi adapter, or is it missing altogether?

In the meantime, let's try these steps.

Re-enable the Adapter in Device Manager: Go to Device Manager, expand Network adapters, and check if your Wi-Fi adapter is listed. If it is, right-click on it and select Enable if it’s disabled. If it’s missing, go to View > Show hidden devices and see if it appears there.

Install or Update Wi-Fi Driver from HP’s Website: Head to the HP Support site and look up your model (HP ENVY 15 Notebook PC, product number F2C59PA#ACJ) to download the latest Wi-Fi driver. Installing it directly from HP can resolve any compatibility issues introduced by Windows updates.

Run the Network Adapter Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, find Network Adapter, and run the troubleshooter. This tool might detect and resolve configuration issues affecting the Wi-Fi adapter.

Reset Network Settings: Go to Settings > Network & Internet > Status, scroll down, and select Network reset. This will remove and reinstall network adapters and reset network settings, which can often resolve connectivity issues after updates.

Uninstall the Latest Windows Update: If the issue began immediately after the update, you may need to roll back to a previous version. Go to Settings > Update & Security > View update history > Uninstall updates. Choose the most recent update and uninstall it to check if it restores Wi-Fi functionality.

Please let me know if these steps bring the Wi-Fi option back, and we’ll continue troubleshooting if necessary.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[jilinjames]

not working driver not showing my driver name 

Ralink RT3290 802.11bgn Wi-Fi Adapter

[Nal_NR]

Hi @jilinjames ,

We apologize for the inconvenience. The issue seems to persist even after attempting the troubleshooting steps mentioned above.

This might require one-on-one interaction via remote assistance to fix the issue. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!