HP ENVY 5030 printer suddenly can't see or connect to router

[AliManni]

My HP ENVY 5030 printer has suddenly lost connection with the network at home and cannot be used via wifi on my mobile.

I have connected it to the PC using a usb cable which works fine so I can print from my PC but would really like to get it connected to the network again so that I can print remotely from my mobile.

The router has not changed or moved.

I've printed a network configuration page but the IP address is blank. There is an ipv4 embedded IP address and subnet mask which I tried manually typing into the settings on control panel of printer but this did not work.

I have tried resetting the network settings but this did not help.

The firmware is up to date.

Can anyone suggest anything please?

[Rainbow23]

Hi @AliManni,

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

I see that your HP ENVY 5030 Printer is not connecting to the wi-fi network.

Please follow the steps in this document to change from a USB connection to a wireless network.

I hope this helps.

Take care and have a good day.

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