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‎11-08-2023 11:18 AM - edited ‎11-08-2023 11:22 AM

HP Recommended
Product: HP ENVY 6000

Hello, I am using my HP ENVY 6000 printer however I am completely unable to connect it to the Wi-Fi. Upon attempting to do so, I get error code -2 from HP SmartStart. 

 

Some details about the network:

It uses WPA2-Enterprise security. It uses EAP type : Microsoft: Protected EAP (PEAP). I have to sign in with a username and password, which I have. Network Type: Infrastructure. 

 

- Please do not recommend wired connections or Bluetooth. 

- As long as the printer connects to the network, I am satisfied. I am not concerned with drivers. 

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