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HP Recommended
HP 15 Notebook PC
Microsoft Windows 10 (64-bit)

I bought an ethernet that goes up to 1000 MBPS but it only gives me 100 MBPS

can anyone tell  me what I can do 

ethernet cable from Comcast modem to the computer

 

thank you

Alan Angelino
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Below is the link to the product specs for your notebook.

 

HP 15-r018dx Notebook PC Product Specifications | HP® Customer Support

 

The ethernet adapter it has is a 10/100BASE-T Ethernet LAN, which means that it has a maximum throughput of 100 MBPS.

 

That is why installing a CAT 6 ethernet cable did not change the throughput.

 

If you want to come close to gigabit ethernet speeds, you can purchase a USB to RJ-45 gigabit ethernet adapter and plug it into your notebook's USB 3 port.

 

Something like this...

 

Amazon.com: uni Ethernet Adapter, USB 3.0 to 10/100/1000 Gigabit Ethernet LAN Network Adapter, Drive...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

HP Recommended
Spoiler
 

What is the full model number or product number of your notebook?

model: HP 15 NOTEBOOK PC

PRODUCT NUMBER: G9D76UA#ABA

Alan Angelino
HP Recommended

Below is the link to the product specs for your notebook.

 

HP 15-r018dx Notebook PC Product Specifications | HP® Customer Support

 

The ethernet adapter it has is a 10/100BASE-T Ethernet LAN, which means that it has a maximum throughput of 100 MBPS.

 

That is why installing a CAT 6 ethernet cable did not change the throughput.

 

If you want to come close to gigabit ethernet speeds, you can purchase a USB to RJ-45 gigabit ethernet adapter and plug it into your notebook's USB 3 port.

 

Something like this...

 

Amazon.com: uni Ethernet Adapter, USB 3.0 to 10/100/1000 Gigabit Ethernet LAN Network Adapter, Drive...

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