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HP Recommended
HP Pavillion dv7-4075sf
Microsoft Windows 7 (64-bit)

Hello,

 

I have downloaded manually the driver for the HP Integrated Module with Bluetooth 2.1 Wireless Technology from here:

 

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv7-Entertainment-Notebook-PC-series/414...

 

But I can't use Bluetooth and when I go to the drivers manager (in French gestionnaire de périphériques) it tells me I didn't install the drivers... I tried to update them automatically with Windows update but it says they found nothing ! The driver is in "other drivers" but it should be in wireless connections or someting like this...

 

I really don't know what to do, please help me !

1 REPLY 1
HP Recommended

 

If you have Broadcom Network Adapter under Network Devices you need Broadcom 2070 Bluetooth Software and Driver  installed for  bluetooth.

 

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