HP LAPTOP 2000 412NR

[APTIVADUDE]

Cannot Get F12 Wireless Key to Turn off/On . It stays On and No Networks are available. No Upgrades to OS

[Echo_Lake]

@APTIVADUDE
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:  

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. 

BIOS default: 

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer. If issue the persist follow the next steps.

Uninstall network adapter:

• Click Start, type device manager, and then select Device Manager from the search results. Double-click Network adapters. Right-click the name of your wireless network adapter, and then select Uninstall and restart the computer to check

Hope this helps! Keep me posted for further assistance.
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