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HP Recommended
B4A22A
macOS 11.0 Big Sur

HP LaserJet Pro M252dw will not connect to network.  I am using Mac OSX Monterey 12.0.1. I have tried everything recommended (turn off printer, desktop and router...restart).  Nothing works.  It seems that there is no support for some HP printers.

1 REPLY 1
HP Recommended

@REM546

 

Welcome to the HP Support Community.

 

Let's reset the Printer:

 

Restore the factory-set defaults Restoring the factory-set defaults returns all of the product and network settings to the factory defaults. It will not reset the page count, tray size, or language. To restore the product to the factory-default settings, follow these steps. CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also deletes any pages that are stored in the memory. 1. 2-line control panels: On the product control panel, press the OK button. Touchscreen control panels: From the Home screen on the product control panel, touch the Setup button. 2. Open the Service menu. 3. Select the Restore Defaults option, and then press or touch the OK button. The product automatically restarts.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


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