• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-18-2021 06:07 AM

HP Recommended
Product: HP Media Vault
Operating System: Microsoft Windows 10 (64-bit)

I have an OLD HP Media Vault that uses NAS technology that I'd like to access the files and move to a newer device. I can't see the device on my home network. Can anyone assist. 

Category:
2 REPLIES 2

‎07-18-2021 04:33 PM

HP Recommended

@hper4life 

 

It is a NAS. Is it on the same network of your computer ? If YES, you should be able to see it under Devices and Printers. The next thing is to access it, it will ask for a  password (only need when setup) and you can use a drive letter to access it. For example

 

      nas_x.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-21-2021 08:35 AM

HP Recommended

I can see the device on my home network but when I access it, it takes me to a web page w password. I login ok but it doesn’t show me any files. Do I need to change any device control settings for this older network drive technology? Please help. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.