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HP Recommended
15-ay503TU
Microsoft Windows 10 (64-bit)

My HP Notebook 15-ay503TU with Realtek RTL8723BE 802.11 bgn Wi-Fi Adaptor does not recognize the 5 GHz network from my dual band router.  I tried changing the adaptor properties but I dont see an option to set the Wireless Mode to 802.11 n.

 

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Accepted Solutions
HP Recommended

Hmm, I am not very happy though...I thought I would be able to leverage upon the 802.11n wireless mode on this laptop model.  I should have done some more research before buying this model last month.

 

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2 REPLIES 2
HP Recommended

Hi,

 

No, the Realtek RTL8723BE 802.11 bgn Wi-Fi Adaptor does NOT support 5GHz. It will be very happy to connect using 2.4Ghz from a dual band router.

 

Regards.

BH
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HP Recommended

Hmm, I am not very happy though...I thought I would be able to leverage upon the 802.11n wireless mode on this laptop model.  I should have done some more research before buying this model last month.

 

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