• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15-bw059sa
Microsoft Windows 7 (64-bit)

hello, i installed win 7 64bit previously i had win 10 64bit. Now i cant find any drivers for win 7 64bit. Need an ethernet drivers cause i cant connect to internet and look for others drivers. Please help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the ethernet driver...

 

Download, unzip and run the setup application from the W7 driver file at the link below.

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

Chipset:   Select the W10/W7 x64 driver file, install and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Graphics:  Select the W7 driver, install and restart the PC.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a6-series-apu-for-laptops/7th-gen-a6-92...

 

SD card reader:  Download, unzip and run the setup application from the 1st driver listed at the link below...

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

View solution in original post

10 REPLIES 10
HP Recommended

Hi:

 

Below is the link to the ethernet driver...

 

Download, unzip and run the setup application from the W7 driver file at the link below.

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

Chipset:   Select the W10/W7 x64 driver file, install and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Graphics:  Select the W7 driver, install and restart the PC.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a6-series-apu-for-laptops/7th-gen-a6-92...

 

SD card reader:  Download, unzip and run the setup application from the 1st driver listed at the link below...

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

HP Recommended

thank you for quick answer, still dont have internet, ethernet driver installed successfully but cant find network controller drivers 

HP Recommended

pic.png

HP Recommended

Hi:

 

Please post the hardware ID for the Network Controller device.  That is the wifi adapter that needs a driver installed.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

Then I will post the links to the wifi and Bluetooth drivers you need.

HP Recommended

pic1.png

HP Recommended

Hi:

 

You need these W7 wifi and Bluetooth drivers for that model wifi card...

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88577.exe

 

Post the hardware ID's for those other two unknown devices and I will see what drivers you need for those too.

HP Recommended

hank you for your help pic2.png

HP Recommended

bingo !! it works, thank you again

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

For the device on the left side of your screenshot, run the hotfix I zipped up and attached below.

 

For the other device, you need this driver...

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.