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- HP Community
- Notebooks
- Notebook Wireless and Networking
- HP Notebook: 15-bw538au Windows 7 (32-bit) Drivers

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09-23-2018 11:23 PM
Coudn't find the wi-fi drivers for Win7 (32-bit) for my HP Notebook - 15-bw538au. Could someone please assist to find wi-fi drivers for this. I'm unable to connect to internet via Notebook, but I could download drivers from my other pc and copy to it. Thank you.
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09-23-2018 11:50 PM
Your machine comes with FreeDOS actually and you made a bad decision to install Windows 7 32 bit on it. Why because
- Firstly Windows 7 is a dying Operating system, vendors only write/develope Windows 10 drivers for new generations of both Intel and AMD processors.
- Secondary when nearly all the world are moving to 32 bit OS, you still stay behind with 32 bit OS. Vendors will support 80% or more customers and leave 20% or less behind.
If you wish to continue, please try the following driver for network
https://downloadcenter.intel.com/product/94854/Intel-Dual-Band-Wireless-AC-3168
For unknow device, I need to know its hardware id. For the 3rd one, please try Chipset driver from the following link
https://www.amd.com/en/support
If still no luck, Install Windows 10 64bit and use drivers from the following link
https://support.hp.com/au-en/drivers/selfservice/hp-15-bw500-laptop-pc/17062204
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-23-2018 11:50 PM
Your machine comes with FreeDOS actually and you made a bad decision to install Windows 7 32 bit on it. Why because
- Firstly Windows 7 is a dying Operating system, vendors only write/develope Windows 10 drivers for new generations of both Intel and AMD processors.
- Secondary when nearly all the world are moving to 32 bit OS, you still stay behind with 32 bit OS. Vendors will support 80% or more customers and leave 20% or less behind.
If you wish to continue, please try the following driver for network
https://downloadcenter.intel.com/product/94854/Intel-Dual-Band-Wireless-AC-3168
For unknow device, I need to know its hardware id. For the 3rd one, please try Chipset driver from the following link
https://www.amd.com/en/support
If still no luck, Install Windows 10 64bit and use drivers from the following link
https://support.hp.com/au-en/drivers/selfservice/hp-15-bw500-laptop-pc/17062204
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-23-2018 11:57 PM
Great. Thanks for the solution. Btw following Drivers from Intel worked for Win 7 Finally for Wireless and Laptop is usable now.
https://downloadcenter.intel.com/download/27991/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...
But there's one more Unkown Device & AMD PSP 2.0 Device.
09-23-2018 11:58 PM
The last one above, Chipset.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-24-2018 01:03 AM
Drivers from here will work for touch pad.