Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

HP Notebook 15-dy1018ca, crashes the wifi when connecting

HP Recommended
HP Notebook 15-dy1018ca
Microsoft Windows 10 (64-bit)

hi Guys, not having much luck finding anything on Google, so I thought I would ask here,, it doesn't happen all the time but sometimes when the computer connects to the Wi-Fi, it takes it down  and all connections are lost 

Level 21
Level 21
132,469 122,646 20,172 30,950
Message 2 of 2
Flag Post
HP Recommended



Have you tried updating the Realtek wifi and bluetooth drivers to their latest versions>


That would be the only suggestion I can offer.


Realtek is constantly releasing driver updates for that problematic model wifi card.


WiFi:  2024.0.10.214    Jun 15, 2020


Bluetooth:  1.7.1022.3001   Mar 10, 2020



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation