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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
HP Notebook - 15-dw0083wm
Microsoft Windows 11

HP Notebook 2022 only device consistently dropping WiFi. All other home devices connect without an issue, including my 2012 Dell Laptop.

 

Help please 

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer, would be to update the Realtek RTL8821CE wifi driver to the latest version HP has:

 

Restart the PC after installing the driver.

 

2024.10.228.1     01/31/2023

 

https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144871.exe 

 

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