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‎02-27-2021 09:24 AM

HP Recommended
Product: HP PRINT 8D COLOUR LAZER PRINTER
Operating System: macOS 10.12 Sierra

HP PRINT 8D COLOUR LAZER PRINTER FORGOT WI FI PASSWORD

3 REPLIES 3

‎03-02-2021 03:18 AM

HP Recommended

@SOULKATA, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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‎03-05-2021 06:47 AM

HP Recommended

HP COLOR LASER JET PRO MFP MI77fw

 

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‎03-05-2021 11:22 AM

HP Recommended

@SOULKATA

 

The only option left is to perform a full reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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