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HP Recommended
HP Pro x2 612 G1 Tablet
Microsoft Windows 10 (64-bit)

The Sim card not work I can not connect to internet through Sim card

1 REPLY 1
HP Recommended

Hi:

 

SIM cards don't need a driver.

 

Apparently, your notebook doesn't have the optional WWAN card you need to connect to cellular service.

 

HP Pro x2 612 G2 Specifications | HP® Customer Support

 

In order to connect to the cellular service your notebook must have one of the two Broadband wireless networking devices that are listed in the specs page:

 

HP hs3210 WW HSPA+ Mobile Broadband

                    or

HP lt4120 LTE/EV-DO/HSPA+ Gobi 4G Mobile Broadband

 

If your notebook has one of those two devices, they would be listed in the device manager under the Network Adapters device manager category.

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