HP Pavilion 15 Laptop

[guert8934]

I’m having an issue with the Wi-Fi connection on my HP Pavilion 15. The connection works normally for a while, but it occasionally disconnects, and the Wi-Fi option disappears from Windows. Restarting the laptop usually brings it back, but the problem keeps happening.

I have already installed the latest Windows updates and checked for available driver updates through HP Support Assistant. I also tried reinstalling the wireless adapter driver, but the issue still occurs.

Has anyone experienced a similar problem with an HP Pavilion laptop? I’d appreciate any suggestions for troubleshooting this.

Regards,
Jack

[Rita_R2]

Hi, @guert8934, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here are the links which will help to resolve the issue: 

How to fix a slow or unresponsive internet connection for HP computers running Windows | HP Support

How to Troubleshoot Wireless Network Connection Problems in Windows 11 | HP Support

How to reinstall a wireless network adapter driver in Windows 11 | HP computers | HP Support

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support 

[Paul_Tikkanen]

@guert8934 

What model Wi-Fi adapter does your notebook come with?

What is the currently installed Wi-Fi driver version and date?