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‎01-13-2023 02:24 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My Hp laptop won’t find new networks around me. I’ve reset my network settings. Tried manually setting up my internets ip address as well but the only way the laptop will connect is through the hotspot on my phone.

Category:
1 REPLY 1

‎01-14-2023 11:52 AM

HP Recommended

@PatriciaG0330 

 

What is it ? Did you upgrade/downgrade it ?  It may only support 2.4GHz networks. Quick fix is simply to allow your router to broadcast dual bands (2.4GHz and 5.0GHz), your machine now can see 2.4GHz SSID and allow you to connect.

 

Regards.

BH
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