HP Pavilion Sleekbook 14PC bluetooth problem

[Ablebeatz]

Hi friends my name  is Able. I have a problem with my bluetooth. I am not quite sure about my pc have bluetooth because I get it from my friend but I have a device remain unknown in device manager.If anyone have a idea about this device plese give me feedback.

[Paul_Tikkanen]

Hi:

Below is the link to the product specs for your notebook.

https://support.hp.com/us-en/document/c03536202

It does not come with built in bluetooth, or that feature would have been listed along with the 802.11b/g/n Wireless Connectivity specification.

If you are willing to spend a few bucks on upgrading the wifi card you can upgrade it to this model which will give you AC wifi speeds as well as bluetooth.

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0    HP Part # 710661-001

The card is readily available on eBay.  Maybe Amazon too.

Search by the HP part number, not the model of the wifi card.

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure.

http://h10032.www1.hp.com/ctg/Manual/c03590565

If you post the hardware ID for the Unknown device, I will post the link to the driver you need for it.

Use this guide for how to find the hardware ID for a device...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/