HP Pavilion stuck in airplane mode

[Kyle_RR]

Shortly after being forced to upgrade to Windows 10, my HP Pavilion has been stuck in airplane mode and thus does not recognize any wireless networks.  The wireless toggle switch just snaps back to the on position.  I've tried deleting and re-installing network drivers.  It did not work.  I've tried many things at this point and nothing has worked.  Is there anything else I should try?  Will re-installing Windows solve the problem?

[Riddle_Decipher]

@Kyle_RR

Thank you for showing your interest in the HP Forums,
I’d like to help,

As I understand Airplane Mode Stuck on,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you updated the wireless drivers from the HP website using the Ethernet/wired internet?
(Click here to find and install, if you have done that yet)

Meanwhile here are a few other things that should help:

Method 1:

1. Press Windows key on the keyboard
2. Click on Settings window
3. Go to Network icon 
4. Choose Network & Internet category.
5. The second setting on the left column is Airplane mode.
6. Turn it Off

Method 2: Update the drivers.

Step 1: Check for the latest driver update through Windows Updates.

1. At the Start screen, type Windows Update.
2. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
3. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 2: Follow the steps below to update the printer drivers.

1. Press Windows + X key on the keyboard.
2. Go to device manager.
3. Right-click your Wireless/Wi-Fi devices.
4. Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Method 3: Check in compatibility mode.

Download the  Wireless/Wi-Fi drivers from your computer manufacture website for Windows 10, if not available.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older programs compatible with this version of Windows (Steps applies to Windows 10)

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help.

{If this resolved your concern, Click on "Accept as Solution" & the Purple Thumbs up}.

[Kyle_RR]

Thanks for your reply.  When I go into device manager, there are no wireless/wi-fi devices shown in the list.  Maybe this is part of my problem1??

[JB4CA]

Looking at recent posts to this forum, I have detected a surge in users of older HP laptops losing their wireless connectivity but Ethernet still working.

That happened on my laptop and I was able to fix it by disabling the power savings for LAN in the BIOS. Others say they cannot find this setting... And it is because they have the UEFI bios

You can read thru one of the long threads in the forum where I have been trying to resolve this issue for somebody else

[JB4CA]

I continue to look thru the posts on this forum to see if anybody is making progress on the recent wireless connectivity issue and I just saw this:

the only way to fix it on the as of now new a6 7310 notebook is as follows- TYPE "device manager" into windows (10) search bar- SCROLL to "network adapters"-SELECT "realtek rtl8723be''''''''''''''''''''''''''''''' wifi adapter" (which is the route cause of the problem)-RIGHT CLICK and "update drivers" use the internet to find and auto install option and thats it.

You are welcome to try that and see what improvement you see and post back on the forum.

Don't worry about the model and adapter types, just follow the steps.

[traciegifford]

I have been dealing with this issue all morning and all I keep seeing are the same 4 suggestions and NONE if them work. What I want to know is why do consumers have to do all this "work" to fix a problem they never caused in the first place? I am very basic when it comes to computer "lingo" and I bought an HP laptop last year simply to browse the internet and pay some bills online when my son had the PC tied up. I actually thought it would be simple once I had it set up and connected to wifi. I couldn't have been more wrong. I have had nothing but issues. Every time I go to use my laptop it needs a new update...which is never, ever quick. Now all of a sudden my laptop is USELESS. And this is no fault of mine! I will NEVER buy another HP laptop. All of a sudden I can no longer sign in with my 4 digit pin..I have to enter my Microsoft password. And it is stuck in Airplane mode. I absolutely cannot get out of airplane mode. So no Wi-Fi no internet. I DID NOTHING I CHANGED NOTHING.......SO WHY?????

[MelanieSAJames]

---

@Kyle_RR wrote:

Shortly after being forced to upgrade to Windows 10, my HP Pavilion has been stuck in airplane mode and thus does not recognize any wireless networks.  The wireless toggle switch just snaps back to the on position.  I've tried deleting and re-installing network drivers.  It did not work.  I've tried many things at this point and nothing has worked.  Is there anything else I should try?  Will re-installing Windows solve the problem?

---

I just bought mine. 11/140/2018 same issue is still happeing it will stay on airplane mode for an entire day so its useless. as anyone found a solution. tried all in the chain already.