HP Pavilion x360 wifi keeps disconnecting

[MKazi]

@AliMac16

Thank you for replying with the results. 

You may also try to perform these following steps. These steps help in fixing various wireless connectivity issues:
NOTE: Please skip any steps that are already attempted.

A second option, is to try these steps:
Powercycle the network:
1. Shut down your notebook.
2. Unplug the power to your router.
3. Unplug the power to your modem.
4. Wait at least 45 seconds.
5. Plug in the modem, and wait for it to come back online.
6. Plug in the router, and wait for it to come back online.
7. Turn on your notebook, and test your connection.

Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.

Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.

Test an ethernet connection:
Self explanatory. Test if the issue persists on a wired connection to rule out the wireless adapter hardware so troubleshooting can be directed towards the right areas.

Test another connection:
Many people rule out their home network as an issue if another device is working on the same network. Networking is not that simple. Each device interacts differently with your router or modem and it is impossible to rule out settings in that device until the notebook has been tested on another network.

If those three steps do not resolve the issue, try this document published by Microsoft for networking issues: Wired and wireless network problems. You can change the operating system with the dropdown in the upper-right corner of the document.

Finally, you may consider to perform a Micorosft Push Button Reset if the issue persists 

Keep me posted. Cheers! 🙂

[AliMac16]

TCP/IP, winsock reset and driver reinstall all made no difference. Already got the power off option disabled, double and triple checked after plying with the drivers as well.

It does appear to work better on other networks, seemed to be fine at my parents. Again, other devices are working fine on my home wifi, it just appears to be a problem between my laptop and my home wifi. I'm a bit limited in what I can do with the router though, as it's my flatmates 😞

[MKazi]

@AliMac16

Thank you for your reply.

You could contact the ISP (if possible) and check if the laptop is on the same channel as the router for a seamless connection.

Keep me posted. 🙂

[AliMac16]

Finally managed to get it working. Had to roll back to the earliest driver available on the laptop and so far it's been working ok!

I also tried installing the intel driver but for some reason it claimed that there was no intel adapter found despite the fact that it is clearly an intel adapter in the laptop!

[Nayely]

How did you do this exactly? 

[AlexRedpoint]

I uninstalled McAfee by going to settings, apps, finding the McAfee app and uninstalling. Another thing is check for updates on the HP Support Assist App as they recently released a few updates one that should fix the wifi issue. Remember to also check for updates for windows as well.