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cggarland
Level 2
20 17 0 1
Message 1 of 3
266
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HP ProBook 4540s: Missing Bluetooth and WIFI Adapters

HP Recommended
ProBook 4540s
Microsoft Windows 10 (64-bit)

Hi All,

 

Can someone help me?
WIFI Driver is missing; I can't connect to the internet. And now I am using an ethernet cable to connect to the internet. 
Please see the attached files. Thank you! and besides, I can't use my Bluetooth.

 

laptop : HP ProBook 4540s

OS: Windows 10

 

image_2020-12-29_200751.png

 

I really appreciate any help you can provide.

2 REPLIES 2
cggarland
Author
Level 2
20 17 0 1
Message 2 of 3
Flag Post
HP Recommended

cggarland_0-1609243717379.png

 

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Paul_Tikkanen
Level 21
Level 21
137,847 92,509 21,267 28,570
Message 3 of 3
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HP Recommended

Hi:

 

See if these drivers work...

 

W10 Wifi Driver...

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

 

Then see if this W10 Bluetooth driver works...

 

This package contains the driver installation package for the Mediatek Bluetooth in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

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