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HP Recommended
HP EliteBook Revolve 810 G3 Tablet
Microsoft Windows 10 (64-bit)

Hallo,

 

I have a Revolve 810 g3 with Win10 64bit build 19043.1706.

The Laptop did not have a LTE module when I got it, I recently added it (Huawei me906e).

I connected preinstalled antenna cables aux to aux and main to main.

When I have no sim card in it, it says no sim, with one inserted it says no connection (I can't edit apn or enter pin but pin is disabled)

grafik.png

 

 

The module was recognized by windows and after installing the driver sp76944 without errors

the device-manager for  shows driver details:

Manufacturer: Microsoft

Driverdate: 29.01.2021

Version: 10.0.19041.789

Device description: generic broadband adapter

1.jpg

I tried to manually install the driver by unableing automatic driver installation and manually chose folder to

driver location (C:\Program Files (x86)\HP LTE Gobi 4G\Driver  (+search in subfolders)) and Windows told me,

there is no suitable driver (also with driver signature enforcement disabled).

I tried to update the firmware of the LTE module using sp72435.

After applying the update in the network settings it still says 12.430... although it should be 12.500.

2.jpg

I also tried to to renew mobile meta data using sp74799.

 

It would be nice if someone could help me.

Thanks in advance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.