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01-17-2024 06:51 PM
HP Recommended
Product: HP Color LaserJet Pro MFP M277dw
Operating System: Microsoft Windows 11
I recently purchased a new Dell Inspiron laptop with windows 11 OS. I can print to my printer but the HP Scan sends me a message "HP imaging device was not found". I have removed all HP software and then reinstalled so software and firmware are up to date. Is the problem that Windows 11 doesn't recognize the HP printer?
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