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Force12345
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HP Spectre x360 13 - wake on lan not working

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HP Spectre 13-ac000 x360 Convertible PC
Microsoft Windows 10 (64-bit)

I want to use Wake on Lan, but it is not working.
I have done all in this link

https://support.hp.com/ph-en/document/c04947950

And WoL works only when my computer is in sleep mode, but it does not work when it is shut down.
I was unable to find WoL in BIOS, why is that so? This model should support this.

I have the notebook connected via ethernet cable that is plugged into a USB-C dock that is powering itself.

Any ideas?

Thanks

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KrazyToad
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@Force12345

 

Unfortunately HP Consumer Notebooks or Desktops do not support these features

 

The WOL feature and other advance BIOS features are available on Commercial Products only


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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KrazyToad
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@Force12345

 

I have gone through your Post and would like to help

 

You will not be able to change any settings in BIOS relating to Wake On LAN since this Model does not support this option

 

HP Pc’s uses a customized BIOS setting (Tattooed BIOS) of which some features including overclocking, increasing the VRAM, WOL etc are locked. This is done in the best interest of safeguarding the PC for the optimal performance and not to cause any extensive component failure.


Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Force12345
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Hi KrazyToad and thank you for your answer.


You will not be able to change any settings in BIOS relating to Wake On LAN since this Model does not support this option


Does it mean that it is not possible to remotely turn on my laptop? Are there any other option?
Is it possible to set the laptop to turn on after AC plugged in or turned on?

Thank you

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KrazyToad
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@Force12345

 

Unfortunately HP Consumer Notebooks or Desktops do not support these features

 

The WOL feature and other advance BIOS features are available on Commercial Products only


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

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Force12345
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Ok, thank you for your answer. Now I am sorry I bought HP. Because other brands support this even for consumers and I didn't expect hp not to...

KrazyToad
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@Force12345

 

I understand your disappointment. HP Consumer Notebooks are designed as such with limited adjustable features in the BIOS

KrazyToad
I Am An HP Employee

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