HP Wireless SPeaker S6500 NOT CHARGING

[khmyx]

Same question. I need help  Thanks

[Riddle_Decipher]

@khmyx

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

With determination and perseverance to assist! 😉

I understand you need support, and I'll be glad to help you out, however, for an accurate solution I'll need more details:

• What is the product number of your device? Use this link to find it: Click here
• (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)
• Have you attempted any steps on your own before posting on the HP Forums?
• When was the last time it worked without these issues?  

In the meantime, please try with an alternate charging cable if available and get back to use with the results,

Please reply with the details for further assistance.

Eager to help!

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

[khmyx]

Ive tried many charger already. Still not charging, not blimkng or any sign that it is working. 

[The_Fossette]

@khmyx,

I am responding on behalf of @Riddle_Decipher as he is out for the day. It is great to have you back and your patience is greatly appreciated.

I am sending you a private message suggesting the next course of action.

Please check your private message icon in the upper right corner of your HP Forums profile.

Good day! Take care 🙂

Cheers!

[The_Fossette]

@khmyx,

It looks like a hardware malfunction and I recommend you contact HP phone support to check the available service options.

Here is how you can get in touch with the phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Good day! Take care 🙂

Cheers!