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‎05-09-2024 10:02 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

From time to time I lose my Wi-Fi connection for a minute or two randomly. I have run a HP Wireless Stress test but the moment I start it, the Wi-Fi automatically disconnect. My wireless mouse (not via Bluetooth dongle) also disconnect from time to time randomly.

 

Any support? 

Category:
1 person had the same question
1 REPLY 1

‎05-12-2024 07:17 AM

HP Recommended

Hi @MarioIons,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name. 

 

Alden4

HP Support

Raj_05
HP Support Community Moderator
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