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Hello, I have an HP pavillionAero Notebook. It wont connect to the Internet, and the troubleshoot points to a problem with networ adapter MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz PCIe. I have disabled/enabled it/uninstalled it/installed it again. The Device Status states that "this device cannot start (Code 10). I would very much appreciate any assistance.

 

Tanya 

1 REPLY 1
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Hi:

 

The only suggestion I can offer would be to see if updating the wifi driver to the latest version HP currently has for the MT7922 Wi-Fi adapter resolves the problem.

 

 Version 3.4.0.1088 

 

https://ftp.hp.com/pub/softpaq/sp155001-155500/sp155440.exe 

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